Refund Policy

Last updated: October 16, 2026

1. One-time purchases

All purchases on Ajaar are one-time payments made through a creator's payment link. There are no subscriptions and you will never be charged again unless you make a new purchase.

2. Refunds

Because digital content is delivered immediately, purchases are generally non-refundable once the content has been accessed. We will however issue a refund where:

• you were charged in error or more than once;
• the content could not be accessed due to a technical problem we cannot fix;
• the content was materially different from its description;
• the purchase was unauthorized and reported promptly;
• a refund is required by applicable consumer law.

3. How to request a refund

Email guilhem@brixmgmt.com with your account email, the date and amount of the charge, and a short description of the issue. We aim to respond within 2 business days. Approved refunds are returned to the original payment method; timing depends on your bank.

4. Billing descriptor

Charges appear on your statement under a discreet billing descriptor, shown at checkout and in your purchase confirmation email. If you don't recognize a charge, please contact us before contacting your bank so we can help.

5. Chargebacks

If you file a chargeback, we may suspend your account while the dispute is reviewed. Fraudulent chargebacks may result in permanent account closure.